Contact

Speak With a Bali Visa Specialist

Have a question about your Bali visa? Get a personal reply within 2 hours during Bali business hours — no bots, no call centres.

Reach the Concierge

Bali Office

Bali, Indonesia

By appointment only, Mon–Fri 09:00–17:00 WITA.

Hours

Mon–Sun · 06:00–22:00 WITA

Messages outside hours are answered first thing next morning.

We work in English, Indonesian, Mandarin, Japanese and Russian.

Send Us a Detailed Enquiry

Tell us your plan for Bali and we will recommend the right visa. Your message opens in WhatsApp — we never share your data.

For overstay or day-of-departure situations, mark your WhatsApp message URGENT and we will wake the on-call duty officer.

Personal reply within 2 hours · Mon–Sun 06:00–22:00 WITA