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Contact

Speak With a Bali Visa Specialist

Have a question about your Bali visa? Get a personal reply within 2 hours during Bali business hours — no bots, no call centres.

Reach the Concierge
WhatsApp
+62 811-2859-0000
Fastest — 87% of enquiries start here. 7 days a week.
Email
[email protected]
Best for document-heavy enquiries. Reply within 4 business hours.
Bali Office
Bali, Indonesia
By appointment only, Mon–Fri 09:00–17:00 WITA.
Hours
Mon–Sun · 06:00–22:00 WITA
Messages outside hours are answered first thing next morning.

We work in English, Indonesian, Mandarin, Japanese and Russian.

Send Us a Detailed Enquiry

Tell us your plan for Bali and we will recommend the right visa. Your message opens in WhatsApp — we never share your data.

Your message opens in WhatsApp. We never share your data.

Visa Emergency?

For overstay or day-of-departure situations, mark your WhatsApp message URGENT and we will wake the on-call duty officer.

Message the Concierge Email the Concierge

Personal reply within 2 hours · Mon–Sun 06:00–22:00 WITA