Bali Visa Concierge, part of Juara Holding Group, respects your privacy. This policy explains what we collect and why. It is a general template — please have it reviewed by qualified counsel before publication.
To prepare and submit your visa application we collect the details you provide — such as your name, contact details, passport information, travel plans and supporting documents (financial proof, sponsor letters). We only ask for what an application genuinely requires.
Your information is used solely to assess eligibility, prepare and file your application through the official Molina / e-visa system, communicate updates, and provide ongoing concierge support. We do not sell your data.
Where a visa requires sponsorship, relevant details are shared with our licensed sponsor partners and the Indonesian immigration authorities strictly for the purpose of your application.
We retain documents only for as long as needed to complete your case and meet legal obligations, and we apply reasonable safeguards against unauthorised access.
You may request access to, correction of, or deletion of your personal data at any time by contacting our concierge.
