The Experts Behind Your Bali Visa Concierge

As editorial lead and Senior Immigration Consultant, Eka brings a strategic, high-level perspective to our clients’ most complex residency and investment goals, and is the guiding force behind our investor and long-stay visa services. She specialises in clarifying the intricate eligibility for long-term stays so clients choose the correct visa from the outset.

Areas of expertise include Investor KITAS and Golden Visa support, our Second Home Visa concierge for long-term residency, strategic conversion to permanent residency (KITAP), and complex case consultation on visa conversions and the latest immigration policies.

Dmitri is the operational core of our visa concierge service, managing the day-to-day processing of visitor visas and extensions with meticulous attention to detail. An expert in the eVisa system with encyclopedic knowledge of the Imigrasi offices in Denpasar and across Bali, he handles every step so clients avoid hours at an immigration office.

He is our clients’ primary point of contact for VOA and e-VOA extensions, B211A applications for 60–180 day stays, digital nomad and remote-worker pathways, and swift troubleshooting of eVisa submissions, payment errors, or requests for additional documents.

This team member meticulously reviews every passport scan, photograph, bank statement, and ticket to ensure it meets the strict and ever-changing standards of Indonesian Immigration. They are responsible for pre-emptively catching issues that could lead to delays or rejections.

As your first point of contact, our client concierge manages all incoming communications via WhatsApp. They provide instant updates, schedule appointments, and ensure your case is seamlessly handed over to the correct specialist, embodying our commitment to responsive, real-person support.

We are a licensed visa facilitation service, not a government office, and this page is general information — not legal advice. Fees shown are agency service estimates, not official government fees. Requirements change; we confirm the latest rules for your case before you apply.